We Love to hear feedback from our customers.

We pride ourselves on providing a top quality service and going out of our way for our clients. We encourage all feedback and view it as an opportunity so please spare us a few minutes of your time to complete it. We receive a huge number of testimonials and thank you notes from our valued clients, which we love to receive.

Our customer service team use all feedback to help improve current training programmes and create new ones. Your feedback on what we do right and what we need to improve on genuinely impacts how we work to ensure we deliver a consistent lettings service to you and all our clients.

Here is what a few of our valued customers had to say about their experience with Iconic Property Group.

" I found Jamal and Romero to be very professional and helpful with my property. They helped us find the right flat and the whole process was very well done. I would recommend them to friends and family. Thank you"
by Daniel Cirneci
"We would like to thank IPG and especially Jamal for his excellent services in helping us obtain the flat we wanted. Jamal (and his collegue Rebecca) has/(have) always been available for us, very professional, very polite, fast and attentive to our needs. IPG has done such a great job for us and we know for a fact that Jamal did everything in his power to make us and the landlord very happy, and he suceeded ! We would without thinking use your services in the futur and would recommand it to everyone ! Great job and thank you again !"
by Thami Idriss
"Hi Jamal A review for your service this morning! I forgot to remove my standing order, which was my fault entirely. Therefore I overpaid iconic lets- and went into panic mode! I left a message at 8am and within half an hour I had a call back (from Jamal) who assured me everything would be OK and that he would ask accounts to sort this for me. My money was repaid to me within the hour, which I am really grateful for as there was no way I could afford for them to hold that money! It was super efficient service and I am very happy they could sort it for me. Thanks :)"
by Jennifer Ibbott
"I enjoyed the services of the Iconic Property team to find an apartment. The apartment corresponds to my expectations. The team was useful and friendly. They walked me through the whole process without a glitch and did everything in their power to enable a smooth deal. As good as looking for a place can be! Thank you!"
by Pierre Jean Geoffrey
"We had a very good experience with Mr. Jamal Ahmed from IPG group. We had only few days to find a house and move in. with help of Mr. Jamal that could be done with lot of ease. Very gentle,helpful, and superb service throughout. Mr. Jamal also made sure we're set and comfortable in property after moving in. Highly recommended for anyone looking for nice deal with properties. Thanks Mr. Jamal and IPG :)"
by Hitanshu Machcha
"thanks for your speedy work, very quick referencing and help with the new contact. very good service. made it very easy for us. cheers"
by Joseph Lion
"Frankie has been extremely helpful in helping us secure our first rental property. His commitment and professionalism has been second to none. We would definitely recommend using Iconic Lets if you want an agency that will have your best interests in mind."
by Mark Charlick
"Dear Frankie, I have been impressed with your efficiency at all points in our coming to the point of agreement with the Letting of 15 The Grange to the Charlicks. Also appreciated your courteous manner, Many thanks, John John Spector Consultant Clinical Psychologist"
by John Spector
"Very nice agent verbal punctual open to a client"
by Diana Kowalska

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