Landlord Guide


If you currently own or intend to purchase residential property for rental, you should consider engaging our property management service. You’ll find it both professional and cost-effective. As specialists, we know how to manage your property for optimum performance, whilst ensuring smooth running tenancies and compliance with the various landlord/tenant laws. Maximise the return on your investment – contact us now.

We understand that letting your property, especially for the first time, can be a worrying experience and with this in mind our most important consideration is providing you the Landlord with the best possible service and the right tenant for your property.

We never forget that the property is your most important asset and we can confidently assure you that by instructing us to act as your Letting and Management Agents your asset will be in professional and caring hands.

A Personal Service

As a smaller company, we are able to offer a personal service, with attention to detail, whilst at the same time maintaining a high standard of competence and professionalism.

Competitive Rates

Our fees are competitive and may be open to negotiation dependent on the level of service required. We are particularly committed to investment Landlords and savings can be made on the smallest of portfolios.

Carefully Selected Tenants

Drawn from a continually updated register, all prospective Tenants are thoroughly referenced and credit checked. In some cases we will also require a guarantor.


Letting Service

Our Letting Only Services includes marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective Tenant. This proving satisfactory, we then proceed and prepare the tenancy agreement and if required an inventory. Following this, the first months rent and a tenancy deposit is collected and credited to the Landlord less our agreed fee. Managing the tenancy, including the maintenance and rent collection, will then be the responsibility of the Landlord. Of course, we are at hand should you require our assistance or advice.

Letting With Rent Collection Service 

Our Letting with rent collection services includes all the benefits of our letting only service with the added benefit of us collecting the rent from the tenants for you. The Tenant pays all rents due directly to Iconic Property Group, we will then forward the rental amount into your given account. Should the tenants not pay the rent on time, we will chase this up and inform you accordingly until we have collected this for you.

Full Management Service

This is our inclusive Service, which provides for the marketing of the property, carrying out viewings, leading to the introduction and vetting of a prospective Tenant. This proving satisfactory, we then go ahead and prepare the tenancy agreement and if required an inventory. The Tenant will then be checked in against the inventory.

During the tenancy we carry out periodic inspection visits. Should these bring to light any maintenance issues, we will (within the confines of our Management Agreement) arrange or recommend any necessary repairs.

Collecting and processing of rental payments is also an important part of our Full Management Service. Rental balances will be credited automatically to the Landlords nominated bank account.

Towards the end of the tenancy we liaise with the Tenant with a view to renewing the tenancy agreement or arrange to check them out and re-advertising the property to let.

This Service is suitable for Landlords who are not residing locally or would rather not deal with the Tenants directly, preferring all aspects to be handled by an Agent.


We offer a competitive fee structure and can offer reductions on our standard charges for multiple property portfolios. Please call or email us to discuss your requirements.


As appointed introducers for several insurance companies we are able to offer a range of insurance policies for landlords including the following:

  • Buildings Insurance

  • Contents Insurance

  • Rent guarantee

  • Legal Expenses

Please ask for further details.


Before a property can be let, there are several matters which the owner will need to complete to ensure that the tenancy runs smoothly and complies with the law. A summarised guide is provided below:

Preparing the Property

We have found that a good relationship with Tenants is the key to a smooth-running tenancy. As Property Managers this relationship is our job, but it is important that the Tenants should feel comfortable in their home and that they are receiving value for their money. A well presented and maintained property in a good decorative order will go towards this. Tenants are also more inclined to treat such a property with greater respect.

General Condition

Electrical, gas plumbing, waste, central heating and hot water systems must be safe and in good working order. Repairs and maintenance are at the Landlords expense unless misuse can be established. Interior decorations should be in good condition and preferably plain, light and neutral colours.


Your property can be let fully furnished, part furnished or unfurnished. Which of these is appropriate will depend on the type of property and local market conditions. We will be pleased to give you advice on whether to furnish or not and to what level. Remember that there will be wear and tear on the property and any items provided.

Personal items, ornaments etc.

Personal possessions, ornaments, pictures, books etc. should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owners risk. All cupboards and shelf space should be left clear for the Tenants own use.


Gardens should be left neat, tidy and rubbish free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard. 


At the commencement of the tenancy the property must be in a thoroughly clean condition. At the end of each tenancy it is the tenants’ responsibility to leave the property in a similar condition. Where they fail to do so, cleaning will be arranged at their expense.

Information for the Tenant

It is helpful if you leave information for the Tenant, e.g. on operating the central heating and hot water system, washing machine and alarm system, and the day refuse is collected etc.


You should provide one set of keys for each Tenant. Where we will be managing we will arrange to have duplicates cut as required.

For further landlord information please download the forms below:

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Iconic Property Group (IPG)

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